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Privacy policy


This privacy statement relates to the way we collect, manage and protect your personal data whether stored online or at our premises.



The personal data we collect may include name, age, date and place of birth, ID number, passport number, credit card details, citizenship, sheet, and contact details (phone numbers, email address), personal preferences and any other information. information to address your medical needs or any allergies.



We may receive information about minors in certain cases and only with the consent of the parent or guardian as it is not the company's policy to receive personal data directly from minors.



The data is collected either by printed documents at our facilities or through digital communication channels. This data may include information about your check-in and accommodation in our hotels as well as business transportation services or your participation in our events.

In addition, when you use one of our platforms we collect data from your computer even if you do not make a reservation. These could be your device's web address (IP) address, the browser you are using, the language settings, your device's operating system, the pages you have visited.

If you use a mobile device we may collect and process key data installed on it. In addition we may collect location information.



We collect data for:

  • Compliance with legal obligations

  • Reservation services

  • Customer service and requests - answer questions

  • Conducting surveys by sending questionnaires to improve our services as well as the services of our professional associates.

  • Marketing and promotional activities, sending newsletters, promoting offers



The personal data we receive may be disclosed to

  • Competent authorities if required by law

  • Competent authorities or relatives if the life / health / assets of a person are endangered

  • Service providers - third parties who can access your data through the use of social media

  • Financial institutions for settlement of payments or if deemed necessary for fraud prevention or detection



Users have the right to request the deletion of their personal data (unless there is a legal ban) and / or their correction if deemed inaccurate. They can also request the restriction of their processing or oppose their further processing.



For privacy issues, comments or questions you can contact us via email at .



The company reserves the right to update and modify this privacy policy whenever appropriate in order to meet its legal obligations, customer needs and partnerships with third parties.


Cookies policy


Last updated: May 2021


At we strive to maintain the privacy and security of the data we collect from the visitors who use our website, while we act as Personal Data Processors based on the relevant laws and regulations. Our website uses cookies, in combination with pixels, local storage items and similar devices (in general, "cookies" unless something specific is mentioned) to distinguish you from other users of the website. This helps us provide you with a better experience, improve our services, and tailor our ads and content to your needs as you use the site.



A "cookie" is a small file of letters and numbers that we store in your web browser or on your device's hard drive, which looks like "computer" memory.

First and third party cookies: Cookies are classified into first and third party depending on the domain where the cookies are placed.




In general, the website uses cookies to distinguish you from other users of the website. This helps us to facilitate and improve your access to and browsing of our site and allows us to optimize it. The cookies that we can use on the website can be categorized as follows:

  • Strictly necessary

  • Performance

  • Functionality

  • Targeting

Some cookies may serve more than one of these purposes.

"Strictly Necessary" cookies allow you to navigate the website and use key features such as secure areas. Without these cookies, we can not provide you with the requested services.


We use the Strictly Necessary cookies to:

  • We identify you as an online user on the site and to certify you

  • Make sure you link to the right service on our site when we make any changes to its way of working

  • Security reasons


If you block / exclude these cookies, we can not guarantee how the website or the security on the website will respond to your visit.

"Performance" cookies collect information about how to use the website, e.g. which pages you visit most often and if you encounter errors.

These cookies do not collect information that could identify you and are used only to help us improve the way the website works, to understand the interests of our users and to measure the effectiveness of our display through our website.

We use "Performance" cookies for:

  • Conduct site analytics: provide statistics on how the site is used

  • Tracking our affiliates: providing information for affiliated entities if one of our visitors also visited their site

  • Receive data about the number of users of the site who have seen our product or service

  • Get help to improve the site by measuring any errors that occur

  • Check and test different presentation designs for the site.

Some of the Performance cookies are managed for us by third parties.


"Functionality" cookies are used to provide services or to store your settings to improve your visit while browsing our website.


We use "Functionality" cookies for purposes such as:

  • Remember the settings you have applied to your browser, such as layout, text size, preferences and colors

  • "Remember" if we have already asked you to complete a survey

  • Remember if you have interacted with a specific item or directory on our site so that it is not repeated

  • Let us know when you are logged in to our site

  • Provide you with and display embedded potential video content


Some of the Functionality cookies are managed for us by third parties.


"Targeting" cookies are used to track your visit to the website, as well as other websites, applications and online services, including the pages you have visited and the links you have followed, which allows us to display ads targeted to you on our website .


It is possible to use "Targeting" cookies for:

  • View targeted ads on our site

  • Improve the way we deliver personalized ads and content and measure the success of our ad campaigns.



All cookies require your consent.

We ask for your consent before installing them on your device. You can give your consent by selecting the appropriate button in the "banner" that appears to you. If you do not wish to consent or revoke your consent to any cookies at any time, you must delete and disable or disable cookies through your browser settings (see below for more information on how to do this).

Please note that disabling these cookies will affect the functionality of our website and may prevent you from accessing certain features of the website.



Most web browsers allow you to control most cookies through your browser settings. However, if you use your browser settings to block all cookies (including strictly required cookies), you may not have access to all or parts of the site.

Unless you have customized your browser to reject cookies, our system will issue cookies as soon as you visit the site.

Change Cookie settings. Browser settings for changing cookie settings are usually found in the "Options" or "Preferences" menu of the web browser.

To understand these settings, the following links may be helpful. Otherwise, you should use the "Help" option in your web browser for more details.


​Accessibility Statement is committed to providing a website that is accessible to the largest possible audience, regardless of circumstances and capabilities. Our goal is to follow as much as possible the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These tutorials explain how to make web content more accessible to people with disabilities and include text size, alternative photo text, headings, link text, and color contrast .

Adherence to these guidelines will help make the web more user-friendly. While strives to adhere to accessibility guidelines and standards, it is not always possible to do so in all areas of the site and we are currently working to achieve this. Keep in mind that due to the dynamic nature of the site, minor issues may occasionally occur as it is updated regularly. We are constantly looking for solutions that will bring all areas of the site to the same level of overall web accessibility.

If you have any comments or suggestions on how to improve the accessibility of our site, please do not hesitate to contact the accessibility coordinator "Antonia Papageorgiou via email at Your feedback will help us to make improvements.

Last update: 24/09/2021

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